Terms and Conditions
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Big Idea Entertainment
Effective Date: 1/1/2023
Last Updated: 6/21/2025
1. Acceptance of Terms
By accessing and using the Big Idea Entertainment website (BigIdeaEntertainment.com), booking our services, or engaging with our company in any capacity, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or website.
Big Idea Entertainment ("we," "us," "our," or "the Company") reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modifications.
2. About Our Services
Big Idea Entertainment provides mobile entertainment services throughout Georgia and Florida. Our family of brands includes:
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FoamPalooza.com - Foam party entertainment
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BigIdeaBubbles.com - Bubble shows and experiences
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BigIdeaBackyardCarnival.com - Portable carnival experiences
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MiniGolfAnywhere.com - Mobile mini golf courses
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GellyballLegends.com - Gel blaster experiences
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ArcheryTagHeroes.com - Archery tag events
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BigIdeaSplash.com - Water-based entertainment
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BigIdeaBlizzard.com - Snow party experiences
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BigIdeaBrickLab.com - Building block experiences.
We serve both private parties and business-to-business clients including schools, daycares, libraries, churches, parks & recreation departments, and community organizations.
3. Booking and Reservations
3.1 Event Booking
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All bookings must be confirmed by approving the event details and paying a deposit
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Event dates are reserved only upon receipt of required deposit
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Availability is subject to change until booking is confirmed
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We reserve the right to refuse service to any client
3.2 Pricing and Payment
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Event pricing ranges from $325-$400 plus applicable travel fees for locations more than 30 minutes from our warehouse
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Travel fees apply to locations outside our standard service area
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Final pricing will be confirmed in your service agreement
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Payment terms will be specified in your individual contract
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Additional fees may apply for special requests, extended hours, or premium services
3.3 Service Area
Our primary service area covers the Greater Atlanta Area and Central Florida.
4. Cancellation and Refund Policy
4.1 Client Cancellations
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Cancellation policies will be specified in your individual service contract
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Cancellations due to weather conditions will be handled on a case-by-case basis
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Refund eligibility depends on timing and circumstances of cancellation
4.2 Company Cancellations
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In the unlikely event we must cancel your event, we will provide full refund of payments made
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We are not responsible for additional costs incurred by the client due to our cancellation
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Weather-related cancellations will be rescheduled when possible
5. Safety and Supervision
5.1 Adult Supervision Required
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Adult supervision is required at all times during our events
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Children must be supervised by parents, guardians, or designated adults
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Our staff provides entertainment services but are not responsible for child supervision
5.2 Safety Guidelines
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All participants must follow safety instructions provided by our staff
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Clients are responsible for ensuring participants follow all safety guidelines
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We reserve the right to stop activities if safety guidelines are not followed
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Age restrictions may apply to certain activities
5.3 Health and Medical Considerations
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Clients must inform us of any medical conditions or allergies that may affect participation
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Participants with certain health conditions may be advised not to participate in specific activities
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We are not responsible for medical emergencies or health issues that arise during events
6. Liability and Insurance
6.1 Limitation of Liability
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Big Idea Entertainment and its local affiliates carry general liability insurance
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Our liability is limited to the amount paid for services
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We are not responsible for personal injury, property damage, or loss not directly caused by our negligence
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Clients are encouraged to verify their own insurance coverage for events
6.2 Indemnification
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Clients agree to indemnify and hold harmless Big Idea Entertainment Atlanta from claims arising from the event
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This includes claims related to participant behavior, property damage, or incidents not caused by our direct negligence
7. Property and Equipment
7.1 Equipment Care
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Our equipment must be used only as directed by our staff
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Clients are responsible for damages to equipment caused by misuse or negligence
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Setup areas must be clear and appropriate for the requested services
7.2 Venue Requirements
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Clients must provide accurate information about event locations and setup requirements
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Venue must have appropriate space, access, and utilities as required for services
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Any special venue requirements or restrictions must be communicated in advance
8. Marketing Communications and Consent
8.1 Email Marketing
By providing your email address to Big Idea Entertainment, you consent to receive:
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Service confirmations and event-related communications
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Marketing emails about our services, promotions, and special offers
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Newsletter updates and company announcements
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Follow-up communications regarding your experience
You may opt out of marketing emails at any time by:
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Clicking the "unsubscribe" link in any marketing email
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Contacting us directly at [email address]
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Updating your preferences through our website
Transactional emails related to your booked services will continue even if you opt out of marketing communications.
8.2 Text/SMS Marketing
By providing your mobile phone number, you explicitly consent to receive text messages from Big Idea Entertainment, including:
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Event reminders and confirmations
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Promotional offers and special deals
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Important updates about your scheduled services
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Marketing messages about our entertainment options
Text Message Terms:
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Message frequency varies based on your interaction and preferences
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Standard message and data rates may apply
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Text STOP to opt out of marketing messages at any time
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Text HELP for assistance
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Carriers are not liable for delayed or undelivered messages
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We will only send messages to numbers you provide and confirm
8.3 Photo and Video Consent
By booking our services, you consent to Big Idea Entertainment:
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Taking photos and videos during your event for promotional purposes
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Using images and videos featuring participants on our website, social media, and marketing materials
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Sharing content on platforms including but not limited to Facebook, Instagram, TikTok, and our website
If you do not wish to have photos/videos taken or used for promotional purposes, you must notify us in writing before your event.
8.4 Data Usage and Privacy
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We collect and use your information in accordance with our Privacy Policy
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Your contact information will not be sold or shared with third parties for their marketing purposes
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We use industry-standard security measures to protect your personal information
9. Intellectual Property
All content on our website, marketing materials, and proprietary entertainment concepts are the intellectual property of Big Idea Entertainment Atlanta. This includes but is not limited to logos, brand names, service descriptions, and promotional content.
10. Force Majeure
Big Idea Entertainment Atlanta is not liable for delays or cancellations due to circumstances beyond our control, including but not limited to severe weather, natural disasters, government restrictions, or other acts of God.
11. Dispute Resolution
11.1 Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
11.2 Dispute Resolution Process
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Initial disputes should be addressed directly with our management team
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We encourage good faith efforts to resolve issues through direct communication
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Any legal disputes will be subject to the jurisdiction of Georgia state courts
12. Severability
If any portion of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
13. Contact Information
Big Idea Entertainment
Email: ryan@bigideaentertainment.com
Phone: 623-512-5659
Address: 3123 Moon Station Road NE, Suite 100, Kennesaw, GA 30144
Website: BigIdeaEntertainment.com
For questions about these Terms and Conditions, our services, or to update your communication preferences, please contact us using the information above.
14. Acknowledgment
By booking our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our marketing communication policies and consent provisions.
These Terms and Conditions constitute the entire agreement between Big Idea Entertainment Atlanta and the client, superseding all prior negotiations, representations, or agreements relating to the subject matter herein.